Why choose us?

Championing quality in construction

When it comes to choosing an independent assessor to work on your construction projects, we know that it’s important to partner with a company who shares the same passion for quality as you do. We understand that your projects need to be supervised to the highest of standards throughout each stage of the construction process and that you need a company that can be trusted to deliver excellent results.

By choosing to partner with us, your projects will benefit in numerous ways from the level of on-site expertise through to the quality systems that we use.

Experienced and qualified site staff

  • Our site staff are industry experienced and qualified, building trusted relationships with your construction teams. They are dedicated to getting things done ‘right first time’ saving you time and money.
  • Our site staff are thoroughly inducted at the very start of joining our team. We take time to explain our philosophy, assess knowledge and training needs and continue to do so throughout their time with us so that you benefit from our good practices.
  • A large percentage of our site staff are members of The Institute of Clerks of Works and Construction Inspectorate of Great Britain (ICWCI) which shows their commitment to their profession.
  • Our site staff share their knowledge with one another, this is part of our philosophy and we support this by providing them with free access to the Hickton Question and Answer Forum, and IHS (online technical library) so that they are able to keep up-to-date with the latest British Standards and regulations throughout the duration of your projects.

An award-winning and robust service

  • With our 29 years of experience in the construction industry, you can trust that your projects will be delivered with the highest set of skills and commitment.
  • Our Head Office staffing structure has key account and project management allowing us to fully support, assess and manage all of our site staff performance in relation to your projects.

Quality systems

  • Our systems adhere to the highest industry standards possible, and we have been ISO 9001 Quality Management System accredited since 1993 so that we can offer you an exceptional service every time.
  • Our site staff are annually audited under the ISO 9001 NQA Quality Accreditation and are performance reviewed to ensure a consistent level of quality throughout your projects.
  • We hold £10m Public Liability and Employee Liability Insurance which is one of the highest in our industry.

A strong team with strong values

  • Our site staff are provided with free access to IHS – a source of information on modern construction technologies and regulations, and are backed up with technical and administration support at our Head Office. We are a strong team that can assist you when you need it.
  • We employ people who empower our core values of Quality, Client Focus, Integrity, Teamwork and Continuous Improvement and we believe these values will be an asset to the progression of your projects.
  • We appreciate that proactive members of your site team encourage co-operation between parties and assist in resolving problems. Our site staff work hard to facilitate excellent lines of communication and ensure that information provided is clear, concise and relevant, we believe that this will add value to your projects.
  • To meet the team at Head Office, please view our people page.